About You

As a CARSOME Consultant, you are dedicated to providing a car-buying experience that

is fully transparent, trusted and convenient for our customers. Your mission will be to

assist customers in finding the perfect vehicle while ensuring a smooth and enjoyable

sales process.

Key Responsibilities:

● Customer Interaction: Provide an exceptional level of service by engaging with

customers to understand their needs, preferences, and concerns, guiding them

through the buying or selling process with empathy and expertise.

● Product Expertise: Utilize CARSOME’s digital tools to present and highlight the

features and benefits of our diverse inventory. Stay informed about market trends

and vehicle specifications to offer informed advice.

● Sales Management: Oversee the entire sales process from initial inquiry to

closing, including facilitating test drives, negotiating terms, and ensuring all

documentation is completed accurately and efficiently.

● Lead Development: Actively seek and nurture leads through proactive outreach,

follow-ups, and relationship-building efforts to drive sales and expand our

customer base.

● Customer Advocacy: Serve as a trusted advisor to customers, addressing any

issues or concerns promptly and ensuring a positive and seamless experience

throughout their journey.

● Team Coordination: Collaborate with team members, including operations and

inventory team, to ensure alignment and efficiency in meeting customer needs

and achieving sales goals.

● Feedback and Improvement: Gather and relay customer feedback to the

management team, contributing to continuous improvement in our processes